Terms and Conditions
1. Minimum age/delivery area/minimum order amount
1.1 Orders can only be accepted by people who have reached the legal drinking age in their respective country.
1.2 Orders can only be accepted from within the European Union (EU). Canary Islands and the Channel Islands excluded. Bottles can only be sent within Germany. The shipping to other European countries is not possible.
1.3 The minimum order amount is € 25.
2. Confirmation of sales agreement for orders through the internet
The order of the customer through the internet constitutes a binding offer. After sending in an order, the customer will receive an email from Mast-Jägermeister SE confirming the receipt of the order and listing the order details (order confirmation). This order confirmation is not an acceptance of the order; it merely informs the customer that the order has been received. A sales agreement is only effectuated upon the confirmation of Mast-Jägermeister SE that the order has been shipped.
3. Shipping and handling costs
3.1 The costs of shipping and handling will be charged to the customer.
3.2 Shipping and handling costs for delivery within Germany is € 4.95; shipping and handling is free for orders over € 39. Shipping and handling costs for delivery to other EU countries is € 12 for an order value of € 39 and over. For orders less than € 39, shipping and handling costs amount to € 16.
4.1 The following payment methods are accepted in Germany:
- credit card (Visa and Mastercard) and
- cash on delivery (plus € 3.60 COD charge); Mast-Jägermeister SE covers the € 2
delivery charge included
4.2 For foreign orders outside of Germany only credit cards (Visa and Mastercard) can be accepted.
For an order within Germany, the customer will receive his/her order within 4-5 working days. Should a particular item become unavailable after contract execution due to reasons beyond our control (force majeure, unforeseeable delivery problems by the manufacturer), and a replacement purchase is unreasonable, Mast-Jägermeister SE reserves the right to deny delivery. In this case, the customer will be notified immediately and any payments already made will be refunded without delay. Partial deliveries are only admissible if they are reasonable for the customer.
6. Right of withdrawal
Right of Withdrawal:
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right of withdrawal, you must inform us (Mast-Jägermeister SE, Jägermeisterstraße 7 – 15, 38296 Wolfenbüttel, Germany, Telephone: + 49 5331 81 290, Fax: + 49 5331 81 821, E-Mail: firstname.lastname@example.org) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
We will bear the cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
End of Withdrawal Policy
A complaint should be immediately submitted to Mast-Jägermeister SE or the supplier if the delivered items show obvious material or production flaws, which also include transport damages. However, a failure of reproval does not affect the customer’s legal rights. For all defects occurring during the legal warranty period, the customer can choose between his/her legal rights of subsequent fulfillment - repair or replacement. Subject to legal prerequisites the customer may have further claims of reduction or withdrawal as well as damages.
8. Limitation of liability
8.1 Mast-Jägermeister SE is liable without limitation for injury to life, body or health by wilful behaviour.
8.2 Regarding all other damages Mast-Jägermeister SE will only be liable if the damage was caused by Mast-Jägermeister SE, its legal representatives, staff or other persons Mast-Jägermeister SE uses to perform its obligations by wilful or grossly negligent behaviour. Apart from that Mast-Jägermeister SE will be liable for negligent violations of its fundamental contract duties (those duties that are indispensible for the performance of the contract and on the compliance of which the other party may regularly trust).
8.3 Mast-Jägermeister SE will also be liable pursuant to the German product liability act, where applicable.
9. Reservation of proprietary rights
All goods remain the property of Mast-Jägermeister SE until paid in full.
10. Data protection
Terms and Conditions
The available contents of the internet representation of the Mast-Jägermeister SE are protected by copyright. All rights reserved. With the exception of the downloads offered for use in their original version / for the specified purposes, the use of texts and images, including excerpts of such, without prior written permission to do so by the Mast-Jägermeister SE, violates copyright regulations and is therefore illegal. This is particularly applicable to all rights of exploitation such as reproduction, translation and use in electronic systems. On the website, registered trademarks, company names, designs and logos are used. Even though these are not indicated as such, the applicable legal stipulations apply.
Mast- Jägermeister SE takes the protection of your personal details and, therefore, compliance with the Data Protection Law, very seriously.
Use of your data
All data submitted by you will be used and stored only for your personal servicing and, if you have explicitly registered yourself for this service, the delivery of product information or sales promotions to you. In case you have registered yourself to receive product information or sales promotions you have the opportunity to unsubscribe from this service by sending an e-mail to email@example.com . You will not be sent any further product information or sales promotions after this point.
Mast-Jägermeister SE insures that your data will be treated on a confidential basis according to the relevant data protection regulations.
Contact details for your concerns on the use of your data
If you require information about, adjustment or deletion of your stored data, please send a letter to:
We collect personal information only when you give it voluntarily, for example in the course of registration.
We do of course protect your personal information from unauthorised access, use or disclosure.
If you so require, Mast-Jägermeister SE will delete all of your stored data unless there is a legal obligation to store the data.
Use of your password
If you choose to register your contact details for easy ordering you will receive a password with your registration. Please note that the password assigned to you is confidential and may not be shared with a third party. Mast-Jägermeister SE is not liable for any damages by you passing on your password to a third party.
Passing on your data
Your personal data will not be passed on to third parties, except to the financial institution of the chosen payment method and to our shop partners if this is necessary for the processing of your order. Your personal data will also be passed on if there is a legal obligation to do so.
Mast-Jägermeister SE uses so called cookies. Those are small text files that are sent by the website to your browser, and which are stored on your PC as an anonymous identifier. These cookies are used for example to identify a user as an authorized user while surfing the website of the Seller. Without these temporary “intermediate storage” some information would have to be entered into the system several times. A cookie only contains the data which a server provides or/and the user enters on demand (for example information on the domain, trail, expiration date, cookie name and value). They also contain strictly technical information, no personal data. A cookie does not have the ability to spy out a hard disk. If you prefer, the storage of cookies can be declined generally or in particular cases over your web browser. Yet the declination of cookies may results in some pages or function not being able to be displayed properly.
Additionally, upon your explicit consent during registration, a log-in cookie containing personal data is placed on your PC. You can withdraw your consent at any time by deleting this cookie.
To improve the comfort and quality of our services, we use Google Conversion Tracking, an Google Inc. analysis service. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). If you arrive at our website via a Google ad, a cookie is set by Google AdWords on your computer ("conversion cookie"). These cookies expire after 30 days and cannot be used to identify you personally. If you visit certain of our pages and the cookie has not yet expired, we and Google can detect that someone has clicked on the ad and has been redirected to our site. Each AdWords customer receives a different cookie. This prevents cookies from being tracked via the Web sites of AdWords customers. Information obtained with the aid of the conversion cookie are used to create conversion statistics for AdWords customers that have opted into conversion tracking. We learn the total number of users that have clicked on our ad and have been redirected to a page with a conversion-tracking tag. However, we obtain no information that can identify the user personally. If you prefer not to participate in the tracking method, you can opt out by rejecting the setting of the cookie required to enable that tracking method – for example, through a browser setting that disables the automatic setting of cookies in general. You can also disable conversion-tracking cookies by setting your browser to block cookies from the "googleadservices.com” domain. For more information, please visit www.google.com/intl/de/policies/privacy
When you visit our site on a mobile device (e.g., smartphone or tablet), you can opt out of the use of Google Analytics for the future through this link. By activating the link we set a cookie in your browser that alerts us to stop the use of Google Analytics for your end device. Please keep in mind that the you must repeat the opting-out if you do erase the cookies from your browser.
before using our Web site.
Facebook Plugins and Tags
Remarketing tags of the Facebook social network, 1601 South California Avenue, Palo Alto, CA 94304, United States, are integrated into our pages. When you visit our site, a direct connection between your browser and the Facebook server is created via the remarketing tag. Through it, Facebook obtains the information that you have visited our page from your IP address. Facebook is thus able to associate your visit to our pages with your user account. We may use the information so obtained for displaying Facebook ads. We hereupon point out that we receive no notice of the content of the transmitted data or of their use by Facebook. More information can be found in the data use policy of Facebook at https://www.facebook.com/about/privacy/ . If you do not want data collection via Custom Audience, you can disable Custom Audiences here deaktivieren.
To learn more about the purpose and scope of data collection and the further processing and use of the data by Facebook, as well as your associated rights and the settings options for protecting your privacy, please refer to the privacy policies of Facebook (http://www.facebook.com/policy.php and its explanations of Website Custom Audiences).
Mast-Jägermeister SE uses technical and organisational security measures in order to protect your data provided to the company from unintentional or intentional manipulation, loss, destruction or access by unauthorised persons. The security measures undergo continual improvements in accordance with technological advances.
Changes to the information on data protection
Data information and data deletion
On request, we will state in writing, according to the applicable law, whether and what personal information we have stored about you. If you request it, the Mast-Jägermeister SE company will delete or block all information stored about you, unless there is a legal obligation to store this data.