Terms and Conditions
1. Minimum age/delivery area/minimum order amount
1.1 Orders can only be accepted by people who have reached the legal drinking age in their respective country.
1.2 Orders can only be accepted from within the European Union (EU). Canary Islands excluded.
1.3 The minimum order amount is €15.
2. Confirmation of sales agreement for orders through the internet
The order of the customer through the internet constitutes a binding offer. After sending in an order, the customer will receive an email from Mast-Jägermeister SE confirming the receipt of the order and listing the order details (order confirmation). This order confirmation is not an acceptance of the order; it merely informs the customer that the order has been received. A sales agreement is only effectuated upon the confirmation of Mast-Jägermeister SE that the order has been shipped.
3. Shipping and handling costs
3.1 The costs of shipping and handling will be charged to the customer.
3.2 Shipping and handling costs for delivery within Germany is € 3.95; shipping and handling is free for orders over € 39. Shipping and handling costs for delivery to other EU countries is € 12 for an order value of € 39 and over. For orders less than € 39, shipping and handling costs amount to € 16.
4.1 The following payment methods are accepted in Germany:
- credit card (Visa and Mastercard) and
- cash on delivery (plus € 3.60 COD charge); Mast-Jägermeister SE covers the € 2
delivery charge included
4.2 For foreign orders outside of Germany only credit cards (Visa and Mastercard) can be accepted.
For an order within Germany, the customer will receive his/her order within 4-5 working days. Should a particular item become unavailable after contract execution due to reasons beyond our control (force majeure, unforeseeable delivery problems by the manufacturer), and a replacement purchase is unreasonable, Mast-Jägermeister SE reserves the right to deny delivery. In this case, the customer will be notified immediately and any payments already made will be refunded without delay. Partial deliveries are only admissible if they are reasonable for the customer.
6. Right of withdrawal
Right of Withdrawal:
You may withdraw your order within two weeks – without having to state any reasons for it – in written form (for example by letter, fax, e-mail) or - if you have received the good before this deadline – by sending us the good back. This deadline starts after you have received this withdrawal policy in written form, yet not before you have received the good and also not before we have fulfilled our information duties according to Sect. 312 c para. 2 of the German Civil Code (BGB) in combination with sect. 1 para. 1, 2 and 4 of the German Civil Code Information Act (BGB-InfoV) as well as according to sect. 312 e para. 1 sentence 1 BGB in combination with sect. 3 BGB-InfoV. It will be sufficient if you dispatch the withdrawal of your order or the good within this deadline. Your withdrawal of your order is to be sent to:
Jägermeister Straße 7-15
Consequences of Withdrawal
In case of a valid withdrawal both parties have to return any goods and/or payments they received as well as all emoluments taken. If you can not return the good or part of the good or can return the good only in a damaged condition, you will be required to provide compensation for value. You will not be required to provide compensation for value if the damage or alteration was caused by normal inspection – as would have been possible in a regular store. You can avoid the risk of having to pay compensation for value by not treating the good as your own possession and by keeping the good away from any source that might damage or alter it. Shippable goods have to be sent to us at our risk. You will need to bear the costs of sending the good back to us, if the good that was delivered equates the good you have ordered and if the price of the good does not exceed EUR 40.00 or – if the price for the good is higher – you have not yet paid for the good in full or have not yet paid the instalments, where an instalment sale was agreed on. In all other cases sending back the good to us will be cost free for you. In case of withdrawal the costs that you had to pay to us for us sending the good to you will be refunded. Goods that are not shippable will be picked up at your place. Refunds will have to be paid back within 30 days. This period starts for you by sending us your written withdrawal or the good, for us with its receipt.
End of Withdrawal Policy
A complaint should be immediately submitted to Mast-Jägermeister SE or the supplier if the delivered items show obvious material or production flaws, which also include transport damages. However, a failure of reproval does not affect the customer’s legal rights. For all defects occurring during the legal warranty period, the customer can choose between his/her legal rights of subsequent fulfillment - repair or replacement. Subject to legal prerequisites the customer may have further claims of reduction or withdrawal as well as damages.
8. Limitation of liability
8.1 Mast-Jägermeister SE is liable without limitation for injury to life, body or health by wilful behaviour.
8.2 Regarding all other damages Mast-Jägermeister SE will only be liable if the damage was caused by Mast-Jägermeister SE, its legal representatives, staff or other persons Mast-Jägermeister SE uses to perform its obligations by wilful or grossly negligent behaviour. Apart from that Mast-Jägermeister SE will be liable for negligent violations of its fundamental contract duties (those duties that are indispensible for the performance of the contract and on the compliance of which the other party may regularly trust).
8.3 Mast-Jägermeister SE will also be liable pursuant to the German product liability act, where applicable.
9. Reservation of proprietary rights
All goods remain the property of Mast-Jägermeister SE until paid in full.
10. Data protection
Terms and Conditions
The available contents of the internet representation of the Mast-Jägermeister SE are protected by copyright. All rights reserved. With the exception of the downloads offered for use in their original version / for the specified purposes, the use of texts and images, including excerpts of such, without prior written permission to do so by the Mast-Jägermeister SE, violates copyright regulations and is therefore illegal. This is particularly applicable to all rights of exploitation such as reproduction, translation and use in electronic systems. On the website, registered trademarks, company names, designs and logos are used. Even though these are not indicated as such, the applicable legal stipulations apply.
Mast- Jägermeister SE takes the protection of your personal details and, therefore, compliance with the Data Protection Law, very seriously.
Use of your data
All data submitted by you will be used and stored only for your personal servicing and, if you have explicitly registered yourself for this service, the delivery of product information or sales promotions to you. In case you have registered yourself to receive product information or sales promotions you have the opportunity to unsubscribe from this service by sending an e-mail to firstname.lastname@example.org . You will not be sent any further product information or sales promotions after this point.
Mast-Jägermeister SE insures that your data will be treated on a confidential basis according to the relevant data protection regulations.
Contact details for your concerns on the use of your data
If you require information about, adjustment or deletion of your stored data, please send a letter to:
If you so require, Mast-Jägermeister SE will delete all of your stored data unless there is a legal obligation to store the data.
Use of your password
If you choose to register your contact details for easy ordering you will receive a password with your registration. Please note that the password assigned to you is confidential and may not be shared with a third party. Mast-Jägermeister SE is not liable for any damages by you passing on your password to a third party.
Passing on your data
Your personal data will not be passed on to third parties, except to the financial institution of the chosen payment method and to our shop partners if this is necessary for the processing of your order. Your personal data will also be passed on if there is a legal obligation to do so.
Mast-Jägermeister SE uses so called cookies. Those are small text files that are sent by the website to your browser, and which are stored on your PC as an anonymous identifier. These cookies are used for example to identify a user as an authorized user while surfing the website of the Seller. Without these temporary “intermediate storage” some information would have to be entered into the system several times. A cookie only contains the data which a server provides or/and the user enters on demand (for example information on the domain, trail, expiration date, cookie name and value). They also contain strictly technical information, no personal data. A cookie does not have the ability to spy out a hard disk. If you prefer, the storage of cookies can be declined generally or in particular cases over your web browser. Yet the declination of cookies may results in some pages or function not being able to be displayed properly.
Additionally, upon your explicit consent during registration, a log-in cookie containing personal data is placed on your PC. You can withdraw your consent at any time by deleting this cookie.
Mast-Jägermeister SE uses technical and organisational security measures in order to protect your data provided to the company from unintentional or intentional manipulation, loss, destruction or access by unauthorised persons. The security measures undergo continual improvements in accordance with technological advances.
Changes to the information on data protection
Jaegermeisterstraße 7 - 15
Telephone: +49 5331 81-0
Fax: +49 5331 81-456
Paolo Dell'Antonio (Speaker of the Management Board), Denis Schrey, Michael Volke
Public Company with Headquarter in Wolfenbuettel, Germany
District court of Braunschweig Commercial register no.: B 7599
UST-ID.: DE 116 887 214
Responsible for Content
Concept and Realisation
Hi-ReS! & Syzygy